Buy Just Looking Thanks! by Alf Dunbar from Waterstones today! Click and Collect from your local Waterstones or get FREE UK delivery on orders over £ Find Just Looking Thanks! by Dunbar, Alf at Biblio. Uncommonly good collectible and rare books from uncommonly good booksellers. Just Looking Thanks DVD / Book. “Just looking Thanks!” “The straight-forward gui de to creating brilliant customer service”. When the You Are The Difference.

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Amazon Restaurants Food delivery thznks local restaurants. Amazon Music Stream millions of songs. Product details Paperback Publisher: The sales team wins because they are given a simple and effective way to help them interact with the customer, making their role within the store more rewarding and effective. Follow Alf on Twitter.

Order Digital Book/DVD : Electronic version – File DVD – “Just Looking Thanks!”

Your email address will not be published. This book is one of the best book I’ve read about communication in the luxury shops. The success of this programme internationally was thaanks that I commissioned a follow up workshop which we launched shortly after. Learn more about Amazon Prime.


By making simple changes to his personal approach to business, and the service he was offering to customers in his store he turned the business around. Get fast, free shipping with Amazon Prime. Amazon Advertising Find, attract, and engage customers. Alexa Actionable Analytics for the Web.

In his audiobook, Alf delivers very clear techniques and skills that can be used on any shop floor right away. In his previous career as a franchisee, Alf transformed the fortunes of the store he operated.

Great hints about breaking the barriers in communication in the shop. The Marks and Spencer Outlet team found the Living our Customer First simple to understand and in using it felt more confident in selling to customers.

Electronic version – File DVD – “Just Looking Thanks!”

People came away from his sessions very positive and ready to try out the practical methods that he gave them. Showing of 1 reviews. His simple techniques are convincing, easy to follow and highly motivational. Amazon Drive Cloud storage from Amazon.

Just Looking Thanks!

Facebook Like us today! Alf has astutely addressed the need for training at scale by making his steps easily accessible and repeatable for sales associates. Notify me of new posts by email. The customer wins as they receive a service second-to-none. What we learned in Q1.


Alf gave staff the skills and confidence to be able to deliver great customer service, by responding to the needs of individual customers rather than the traditional “one style fits” all approach. The main thing you can change is the customer service you offer. A choice needs to be made between instant fulfilment or Lloking Brand Experience. Very simple, yet very effective.

Investing in your sales associates makes no sense. You Are The Difference works because not only does it help people to think differently about the customer, it also helps them to think differently about themselves and the service they give.

ComiXology Thousands of Digital Comics. The sessions he ran were interactive, fun and practical but also down-to-earth and realistic.

The business wins as the level of service and customer conversion is increased resulting in happier customers and greater sales. This is the result of twenty years relentless evolution in E commerce — refining the online experience and raising the expectations of shoppers the […].